Do you charge a planning fee?
Planning fees are based on the scope, complexity and level of support required. For full-service itineraries and more involved requests, we begin with a complimentary discovery call. Any applicable planning fee is confirmed and paid before planning begins.
What makes Justkeeps Travel different from a traditional travel agency?
Justkeeps Travel is a travel advisory and concierge company, not a booking engine. We plan the itinerary, coordinate reservations and logistics, and remain available when plans change. Eligible hotel benefits depend on the property, program, and availability.
What types of travelers do you work with?
We work with leisure travelers, executives, families, and groups who want direct planning support and one point of contact. Typical requests include vacations, corporate retreats, celebrations, and multi-generational trips.
How far in advance should I contact you?
For peak-season travel and limited-availability hotels, contact us six to twelve months ahead when possible. We also accept shorter-notice requests, subject to supplier availability.
What destinations do you specialize in?
We plan travel across Europe, the Indian Ocean, East Africa, Southeast Asia, Japan, the Caribbean, and other regions. Recommendations and access depend on the destination, dates, and current supplier availability.
Do you handle corporate off-sites and group travel?
Yes. We plan executive retreats, incentive trips, corporate off-sites, destination weddings and multi family trips. One team manages rooms, flights, ground transport, payment schedules and traveler updates for the whole group.
What happens after I submit an inquiry?
For more involved travel, we begin with a complimentary discovery call to understand the trip, preferences and level of support required. From there, we determine the appropriate scope of service and next steps.
Are you available while I am traveling?
Yes. Our service continues after departure. We remain available to assist with changes, disruptions and other needs throughout the journey. 24/7 emergency assistance is available to clients actively traveling on trips arranged by Justkeeps Travel.
How much does a luxury travel advisor cost?
The cost of working with a luxury travel advisor depends on the type of trip you're planning. Many luxury hotel, resort, and cruise bookings don't require a planning fee, while custom itineraries, luxury vacations, group travel, destination weddings, and complex travel planning may include one. If a planning fee applies, we'll discuss it with you before we begin.
What is a luxury travel advisor?
A luxury travel advisor creates personalized travel experiences by planning flights, hotels, private transportation, tours, dining reservations, and other arrangements. They also provide destination expertise, available hotel benefits, and support before and during the trip.
How do you plan a corporate retreat?
Successful corporate retreat planning starts with understanding your goals, budget, and team size. We help select the ideal destination, negotiate hotel contracts, coordinate transportation, arrange meeting spaces and team activities, and manage every travel detail from start to finish.
How much does a corporate retreat cost?
The cost of corporate retreat planning depends on your destination, accommodations, transportation, meeting requirements, activities, and group size. Every retreat is customized to fit your company's goals, budget, and travel needs.
How do destination weddings work?
A destination wedding travel advisor manages your wedding travel from beginning to end, including hotel room blocks, guest accommodations, transportation, travel logistics, and honeymoon planning so you can focus on celebrating your special day.
What is a luxury concierge?
A luxury concierge provides personalized travel services by arranging restaurant reservations, private transportation, yacht charters, spa appointments, VIP experiences, and exclusive activities before and during your trip.
What can a concierge arrange?
A luxury concierge can arrange airport transfers, private drivers, restaurant reservations, yacht charters, private jet travel, event tickets, guided tours, spa appointments, private shopping experiences, and customized VIP travel experiences.
What is the difference between a concierge and a travel advisor?
A luxury travel advisor plans and books your entire trip, including hotels, flights, cruises, transportation, and itineraries. A luxury concierge enhances your travel experience by arranging reservations, activities, entertainment, and personalized services during your stay.
What benefits can I receive when booking a hotel through Justkeeps Travel?
Each hotel reservation receives advisor attention. When a booking qualifies, the applicable program may include breakfast, a property credit, upgrade consideration, early check-in, late checkout, or a welcome amenity. Benefits are confirmed for each reservation.
How do you plan group travel?
Our group travel planning services include coordinating accommodations, flights, transportation, activities, dining, room assignments, payment schedules, and traveler communication to keep each traveler informed throughout the trip.
What does full-service travel planning include?
Depending on the trip, full-service planning may include accommodations, flights, private transportation, dining, private guides, experiences, villas, yachts and other arrangements required to coordinate the journey from beginning to end.
Do luxury travel advisors get better hotel rates?
Not always. Instead of focusing only on lower prices, luxury travel advisors often provide greater value through daily breakfast, room upgrade consideration, resort credits, VIP amenities, flexible booking options, and exclusive hotel benefits.
Do you charge a fee for airline tickets?
For air-only reservations, our ticketing fee is $35 per domestic ticket and $50 per international ticket.
Can you help if my flights are delayed or canceled?
Yes. As your luxury travel advisor, we assist with flight delays, cancellations, weather disruptions, and unexpected travel changes by working with our travel partners to adjust flights, hotels, and transportation whenever possible.
What types of trips do you specialize in?
We specialize in luxury vacations, honeymoons, destination weddings, family travel, group travel, corporate retreats, incentive travel, executive travel, luxury cruises, milestone celebrations, and custom international itineraries.
How far in advance should I book luxury travel?
Six to twelve months ahead for peak season and limited availability hotels. That window gives the best choice of rooms, villas and flights. Shorter notice works too, subject to availability.
Can you help with business and executive travel?
Yes. We provide business travel and executive travel services for executives, executive assistants, companies, and organizations. We also plan corporate retreats, incentive travel, conferences, and company off-sites while managing every travel detail.
Why should I use a travel advisor instead of booking online?
You get one person who plans the whole trip, books it and handles changes while you travel. Preferred partner bookings can add breakfast, a property credit, upgrade consideration, early check in or late checkout when the stay qualifies. Many hotel, resort and cruise bookings carry no planning fee.
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