Services /
Travel Concierge
The details that travel with you
Dining, events, cars, charter, gifting and the short-notice requests that fall between journeys. Year-round support for the clients whose travel we already hold.
What you can ask for
Between the journeys, the same desk
Most of what people send us is small and urgent. A table tonight. Four seats to something that sold out in March. A car in a city we have never sent them to.
The answer is rarely no. It is usually a question of how much time we have, and what it is worth to you.
Justkeeps plans travel around the globe from its base in Boca Raton, with clients close to home in Palm Beach, Delray Beach, Fort Lauderdale, Miami and across South Florida.
A car at the door, at the hour you asked
Dining
The table that is full, held through the relationship with that room, not a general access program. Two options come back, with the real odds on each of them.
Events and tickets
Shows, matches, openings, and the seats that sold out in March. We come back with the number before committing, and we say when the only seats left are poor.
Private cars and drivers
Vetted ground in most cities you are likely to reach. Where we do not hold someone already, we find them and check them properly before you get into the car.
Private aviation
Charter through vetted operators when the schedule or the privacy calls for it, quoted against the scheduled option so you decide with the real number in front of you.
Yachts and short escapes
A weekend that has to be arranged in four days. Charters, villas, and the flights that turn a short window into something worth taking instead of surviving.
Gifting
Sent to the room before arrival, to a host on the night, or to a client in another country. Chosen so it does not read as a corporate gift, and delivered on the day.
Wellness
Practitioners, clinics, spas and trainers, arranged around the trip instead of squeezed into it, and booked with people we have sent clients to many times before.
Home and property travel
Movement between residences, staff travel, and the arrangements that sit around a second home instead of a hotel. Quiet, repeatable, and off your desk entirely.
Rooms at short notice
A bed tonight in a city that is sold out, found through the property itself, at a rate that is not a punishment for the hour you happened to call us.
Support at short notice
A problem on a Sunday in another time zone. We cannot issue documents. We can find the consulate that is open, the appointment that exists and the flight that works.
Picture Steps
From request to arrival
One Desk. Two Ways to Work.
Step one: Send it in one line
City, date, party size, and what the evening is for. One line is enough. No form, no portal, no account to set up before anybody will speak to you.
Step two: Options and honest odds
Usually two options back, with the price and the real chance of each. If something is unlikely you hear that first, before you plan an evening around it.
Step three: Held and confirmed
We hold it, confirm it, and send the detail you need on the night. Nothing is committed in your name, and nothing is charged, until you say yes.
Ongoing support
The desk stays open between trips
Concierge support runs alongside the travel we arrange, so the people who know your preferences are the same people answering at short notice.
Common questions
Do I have to book travel with you to use it?
Concierge support runs alongside travel we arrange. That is deliberate. The value comes from a desk that already holds your preferences, your household details and your calendar, rather than a service meeting you for the first time on the day you need something.
How much notice do you need?
Same day is often possible and same week is comfortable. The honest answer is that notice buys options. At very short notice the result depends on the specific room, venue or operator and who we know there. We will tell you the odds. We will not promise the outcome.
What can you not do?
We cannot issue passports, visas or any travel document, and nobody can. What we can do is find the consulate that is open, the appointment that exists and the routing that still works once you have it.
How do we reach you?
However is fastest for you. A text, a WhatsApp message, an email, a phone call. There is no portal to log into and no form to fill in, and you reach a person who already knows your file, not a queue.
Can our assistant send requests on our behalf?
Yes. Assistants, estate managers and family offices send most of what reaches us. We agree at the start who can ask and who should be copied, so nobody is verifying identity in the middle of something urgent.
What are corporate concierge services?
Corporate concierge services give executives and their assistants one team for travel, schedule changes and last minute requests. Read what corporate concierge services include or see executive travel.